hearing aid testimonial


Hear what others are saying to see what you can expect on your journey.


Hear what others are saying to see what you can expect on your journey.

We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.

“We loved our visit – best customer service!  Thank you for helping me hear my world.”

– Burt L., Edmonton

“Very courteous & informative about options and diagnostic.”

– Darren H., Calmar

“Everyone is super friendly and polite. I will recommend to my friends.”

– Rachel S., Edmonton

“We had a great experience, front desk staff was very friendly and helpful.  Jennifer was extremely knowledgeable and very kind. Thank you so much!”

– John P., Boyle

“This was such a cool experience!  Thank you for being so friendly & professional.”

– Megan T., Edmonton

“Clean, fast, polite, very clear directions and adjectives, very educational, overall enjoyable.”

– Jessica S., Edmonton

“Great as always.  Very friendly & informative.”

– Larry P., Vegreville

“You did a very good job of explaining everything to me.  Thank you so much.”

– Vicki M., Edmonton

“Very courteous & helpful with questions & also knowledgeable with matters of hearing. I 'heard' they were pretty good!”

– Troy M., Leduc County

“I get very good help every time I come in. Thanks.”

– Marion W., Edmonton

“Had great service. Found Jennifer to be very helpful and it was a pleasure to deal with her.”

– Sam W., Edmonton

“You did great as usual. I like to come for my check ups, you do great work.” 

– Mary Z., Edmonton

“My hearing aid tests and set ups were awesome!!!”

- James D., Edmonton

“An amazing experience.  Very professional, good information, excellent staff.” 

- Fred F., Edmonton

"Jennifer is very knowledgeable and great and explaining things in layman's terms.  Definitely will recommend to to others!  Shushan runs the office perfectly!"

- Kelly B., Edmonton

"We are very happy to come to this place.  They are very nice to us."

- Clifford & Marjorie G., Edmonton

"I have very good service and happy with the help I have been getting."

- Marion W., Edmonton

"Jennifer was amazing, she listened to my concerns and explained everything thoroughly.  Shushan is also very pleasant and kept my mom company while I was in my test."

- Tia T., Edmonton

"I've been with them for about ten years and have had satisfactory service in all my hearing aids I have purchased at their business."

- Alice W., Edmonton

"Every time I come to Better Hearing I always get excellent service.  Reception is great and so is Jennifer."

- Paul G., Edmonton

"The overall experience was very positive.  Reception was welcoming and testing was very informative and explained the process in great detail, including the findings."

- Faye H., Edmonton

"I'm looking forward to new improved hearing aids."

- Denise S., Edmonton

"Jennifer has always given good service."

- Robert V., Edmonton

"Very accommodating.  I love the staff."

- Zenia M., Chipman

"Great place!!!"

- Wayne W., Edmonton

"Always a great place!  Cool people!  Always look forward to stopping by!!  Keep up the great work!"

- Joe K., Edmonton

"Jennifer is awesome, patient, went through everything.  I love her - she's the Best!"

- Colette B., Cold Lake

"I thought the service was really great.  Friendly place, very professional.  I loved it.  Thank you so much."

- Cawley H., Edmonton

"I am very happy with the service I receive.  Everyone is so kind to me."

- Stella S., Edmonton

"Excellent service with lots of dedication.  Thanks for your patience."

- Lucia, Edmonton

"Great help with what was considered a bone anchored solution only.  I am so happy that there is an alternative."

- David F., Cadomin

"Jennifer and Shushan are both wonderful ladies.  I do recommend to people who could use them.  They have helped me a lot."

- Peggy S., Edmonton

"Did a great job.  Took me ahead of time.  Very grateful that they were able to go out of their way for me.  Thanks."

- Vance H., Edmonton

"I have been coming here since 2005.  I am very pleased with the courteous service!"

- Joyce S., Edmonton

"I have regularly come into the office and staff have always treated me excellent (very good P.R. with patients).  Keep up the good work."

- Mario, Edmonton

"I have been coming to see Jennifer for quite a long time.  Jennifer talks extremely well.  She listens so well to me and helps me anytime I need her.  She is just fantastic."

- Jo-Ann S., Edmonton

“Service at 'Better Hearing' is wonderful!!  I have told my friends all about them.”

– Joy M., Edmonton

"It is out of this world.  I have been wearing hearing aids since 7 years old.  Today it was awesome.  I really enjoyed the new sounds."

- Patricia F., Edmonton

"Here is the best.  I've been coming for many years.  We are like family.  Everyone here is the best."

- Anne D., Edmonton

"I am very satisfied with the service Jennifer provides.  Very organized and friendly.  And knowledgeable."

- Andrea T., Edmonton

"Very friendly and helpful.  Got me an appointment right away.  Jennifer was super helpful and offered other resources to help as well."

- Crystal D., Edmonton

"Thank you for everything.  You guys do a great job, keep it up.  Fun conversations we have!"

- Anna D., Edmonton

"Jennifer always does her best to help me with my hearing aide problems.  She is pleasant and patient with me."

- Georgina D., Sherwood Park

"I received wonderful consultation on my new hearing aids.  Shushan and Jennifer are very friendly.  I am recommending the Better Hearing Centre to all of my friends."

- Joelle R., Edmonton

"Excellent Service, all questions answered promptly.  Will recommend Better Hearing Centre to my friends and family."

- Valerie M., Edmonton

Very professional and friendly people! I was impressed with the information and training I received during my appointment to make my first time hearing aid process very easy. They have great products and were able to fit my needs. I would recommend them to everyone in need of hearing health!

- Larry R

The experience here at work is truly transformational, it is just so much better than what my working life was like before! I'm also using the unit to connect to my cell phone, for meetings I attend by teleconference this is a crazy good side benefit. The large meeting rooms (and associated video-conferences and teleconferences) I was afraid to meet in before, are a snap this week (even without deploying the side-unit). This is a great relief to be able to operate properly in these large conference rooms and on all teleconferences I attend or coordinate.  

- Steve K., St. Albert

After ten years of using a hearing aid and beginning to mistake what people were saying, I decided to upgrade. I am so fortunate to have chosen Better Hearing Centre in their easy-to-reach downtown location. I was immediately struck by the care and attention paid to me by their registered hearing aid practitioner Jennifer Spiller. Not only was I given a much more comprehensive hearing test in their soundproof room, but she followed up with pertinent questions and listened carefully to my responses. She was most interested in learning what words I thought I heard and what they actually were. She quickly developed my hearing profile on up-to-date equipment, and the results were well worth it. I can hear again! I am so happy to fully participate in conversations once more. No more “Pardon me” or “What did you say?” Jennifer outfitted me with a much better set of hearing aids, which are easier to program for changing background noise conditions. And she dealt with Alberta Aids to Daily Living on my behalf to reduce my overall costs. On top of this, she’s personable and an interesting conversationalist. Thank you, Jennifer!  

- Allan S., Edmonton